Account Verification on bigwin77
Verification is how we confirm that your account and your payout method belong to the same person — it protects your balance from unauthorised withdrawal requests. The process runs once; after approval, your account is cleared for withdrawals without repeating it. Submit a clear photo of your national identity card and a screenshot or statement showing your e-wallet or bank account name
matching your registered details. Our team reviews submissions and will contact you via the live chat channel if anything needs clarifying. Keeping your documents ready before your first withdrawal makes the whole process move faster.
- Prepare your ID — Have a clear photo of your MyKad or passport ready — the name must match your bigwin77 account name exactly.
- Submit proof of payment method — Upload a screenshot of your Touch 'n Go eWallet, Boost or bank account showing your name and account number.
- Wait for review — Our team checks submissions and approves verified accounts. Live chat is available if you have questions during the review.
- Withdrawal access unlocked — Once approved, your account is cleared for withdrawals and you will not need to repeat this step.